Returns & Exchanges
At Pull The Plug Patches, we want to ensure you are totally satisfied with your battle vest upgrades. If your order isn't quite right, we accept returns on unworn and unapplied items within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization.
Pack Your Items
Ensure all patches, pins, or apparel are in their original packaging, unsewn, and free from any damage or wear.
Ship It Back
Affix the provided return label or use a tracked shipping service to send your package back to our distribution center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing